Take care after an emergency, as dangerous conditions may still exist.

It may not be safe for you to immediately return to your home or workplace.

• Call 132 500 for emergency assistance from VICSES in the event of flooding, storms, landslides, earthquakes and tsunamis.

• Call Triple Zero (000) in life threatening emergencies.

• If you experience damage to your property contact your insurer as soon as possible to lodge a claim.

• Visit your insurer’s website or the Insurance Council of Australia Disasters website for more information.

• For recovery information, contact your local council, go to the VicEmergency Relief and Recovery page or call the VicEmergency Hotline (1800 226 226)

• For information on how to returning home after a flood event, view the After a flood, Returning home safely resource by the Victorian Department of Health.

• Financial support (and in some cases build support) is available for eligible Victorians impacted by an emergency:

  • Find out more about the Personal Hardship Assistance Program at the Department of Families, Fairness and Housing website.

  • Review the Emergency relief assistance payment program

  • Emergency relief payments - Key points explained

• For mental health support talk to your doctor or contact:

  • Lifeline website, or call 13 11 14.

  • Beyond Blue website, or call 1300 224 636.

  • Kids Helpline website, or call 1800 551 800.

  • SANE Australia website, or call 1800 187 263.